Career Highlights

Learning Platform: Led a team of five specialists to design, develop, and launch a custom internal learning library for FMCG staff, covering leadership, QA, food safety, workflows etc.

Multidisciplinary Learning Development: Collaborated on designing an interactive cross-curricular learning experience integrating music, art, technology, and math, implemented across AdvTech Schools.

Talent Metrics & Workforce Data Optimization: Led the development of a centralized human capital reporting system for MTN’s expansion across Africa and the Middle East, collaborating with PWC consultants to create industry-first metrics that informed management decisions for a workforce of over 20,000 employees.

Corporate Engagement & Workforce Analysis: Led the design, implementation, and marketing of a corporate culture survey for 20,000+ employees across 21 countries, managing a diverse team across three time zones, overseeing a $1M budget, and driving remote and onsite training initiatives with EXCO reporting.

App Development: Designed and built a burnout prediction app (https://xbalance.lovable.app)

Selected Experience

Senior Instructional Designer – Mrs Garlic (Pty) Ltd | Jan 2021 – Present               Promoted to Senior Designer

• Developed end-to-end digital learning solutions, improving learner engagement by 73%.
• Built internal learning library covering leadership, QA, food safety, and workflows.
• Applied AI-enhanced workflows to streamline content creation and delivery.

Freelance Instructional Designer & App Builder | Current

• Design and build low-code/no-code applications and learning tools.
• Translate client needs into functional eLearning and digital platforms.
• Multimedia & Digital Learning Innovation – Scripted compelling video and audio content to enhance course delivery, increasing content accessibility and engagement by 43%.

Educator & Head of Department – AdvTech Schools / Ruimsig Academy | Jul 2012 – Dec 2020 Promoted to Head of Department

• Created interactive, blended learning experiences; improved learner retention by 46%.
• Developed video/audio learning content; increased engagement by 43%.
• Integrated cross-disciplinary digital projects across STEM, arts, and tech.

Senior Human Capital Analyst – MTN Telecommunications | Feb 2007 – Feb 2012

• Led enterprise-wide culture surveys for 20,000+ employees across 21 countries.
• Developed workforce analytics in collaboration with PwC; informed strategic decisions.
• Managed teams, budgets, and remote/onsite training initiatives.

Quality Assurance – Mrs Garlic (2003 – November 2004)

• Ensured regulatory compliance and safety standards.
• Developed eLearning and CBT training; boosted completion 30%
• Reduced non-compliance incidents 25%.
• Streamlined workflows with regulatory bodies and internal teams.

Education